Privacy Policy – jili58.com

1. Introduction

jili58.com, operated through the domain jili58com.club ("Platform," "we," "us," or "our"), values the privacy of every Filipino player and visitor who interacts with our online gaming services. This Privacy Policy ("Policy") describes in detail the types of personal information we collect, the purposes for which such information is processed, the parties with whom it may be shared, and the rights available to you as a data subject.

This Policy applies to all personal data processed by jili58.com in connection with your registration, account management, gameplay, financial transactions, communications with support, and browsing activity on jili58com.club. It is intended to be read in conjunction with our Terms & Conditions.

jili58.com is committed to compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its implementing rules and regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. We are also subject to applicable anti-money laundering and PAGCOR data governance requirements.

2. Personal Data We Collect

jili58.com collects the following categories of personal data in connection with our services:

2.1 Identity & Contact Information

• Full legal name (as it appears on government-issued ID)
• Date of birth (for age verification — 21+ requirement)
• Residential address (including city, province, and postal code)
• Philippine mobile number (e.g., Globe or Smart +63 9XX number)
• Email address
• Government-issued ID type and number (for KYC verification)

2.2 Financial Information

• GCash account number or registered mobile number
• PayMaya (Maya) account number
• Bank account details (BPI, BDO, Metrobank) for bank transfer transactions
• Transaction history: deposit amounts, withdrawal amounts, and dates

2.3 Gaming Activity Data

• Game session logs: games played, bets placed, amounts wagered, and outcomes
• Bonus and promotion usage history
• Account balance history
• Responsible gaming settings and limits you have configured

2.4 Technical & Device Data

• IP address and general geolocation (city/region level)
• Device type, operating system, and browser version
• Session timestamps and login history
• Cookies and similar tracking identifiers (see Section 9)

2.5 Communications Data

• Records of live chat conversations with jili58.com support agents
• Emails and messages sent to jili58.com support channels
• Records of complaints, disputes, or formal enquiries

3. How We Collect Your Data

jili58.com collects personal data through the following means:

• Directly from you — when you register an account on jili58com.club, complete KYC verification, make a deposit or withdrawal, contact support, participate in a promotion, or update your account settings.
• Automatically — through cookies, web server logs, and similar technologies as you browse and interact with jili58com.club. This includes IP address logging, session data, and device fingerprinting for fraud prevention purposes.
• From third parties — payment processors such as GCash (G-Xchange Inc.), PayMaya (PayMongo / Voyager Innovations), BPI, BDO, and Metrobank may transmit transaction confirmation data to jili58.com. Identity verification service providers may return KYC results. Fraud detection partners may provide risk signals.

4. How We Use Your Personal Data

jili58.com processes your personal data for the following specific, legitimate purposes:

• Account creation and management — to register, verify, and maintain your jili58.com player account.
• Age verification — to confirm that you are at least 21 years of age before granting access to real-money gaming, as required by PAGCOR and jili58.com's Terms & Conditions.
• KYC and identity verification — to comply with anti-money laundering (AML) obligations under Republic Act No. 9160 (Anti-Money Laundering Act) and related PAGCOR requirements.
• Payment processing — to facilitate GCash deposits, bank transfers, and PHP withdrawals accurately and securely.
• Game provision and personalization — to deliver the games and services you use, and to personalize your dashboard experience based on your gaming preferences.
• Responsible gaming — to monitor gaming patterns for indicators of problem gambling and to enforce deposit limits, loss limits, and self-exclusion requests you have submitted.
• Customer support — to respond to your enquiries, complaints, and support requests.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, account takeovers, multi-accounting, and other prohibited activities.
• Marketing communications — to send you promotional offers, bonus notifications, and platform updates via SMS or email, where you have provided consent or where permitted under applicable law. You may opt out at any time.
• Legal and regulatory compliance — to fulfill obligations to PAGCOR, the NPC, AMLC, and other competent Philippine authorities.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 and NPC regulations, jili58.com processes your personal data on the following lawful bases:

• Contractual necessity — processing necessary to perform our obligations under the jili58.com Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation — processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act, Data Privacy Act, PAGCOR licensing conditions, and NPC regulations.
• Consent — for marketing communications and any processing not covered by other lawful bases. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Legitimate interests — for fraud prevention, security monitoring, and improving the Platform's services, where such interests are not overridden by your privacy rights.

6. Data Sharing & Third-Party Disclosure

jili58.com does not sell your personal data. We may share personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment service providers — GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, to facilitate your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• KYC and identity verification providers — third-party KYC service providers engaged by jili58.com to verify your identity and age against government ID records.
• Game software providers — licensed game providers (such as JILI Technology and other certified studios) receive limited technical session data necessary to deliver game content and compute outcomes. They do not receive your financial or identity data.
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or pursuant to a lawful order.
• Fraud prevention services — third-party fraud detection and risk management providers who assist jili58.com in identifying and preventing fraudulent or prohibited activity.

All third-party data processors engaged by jili58.com are required to process personal data only on jili58.com's documented instructions and to maintain appropriate technical and organizational security measures.

7. Data Retention

jili58.com retains personal data for as long as is necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal retention requirements:

• Account data — retained for the duration of your active jili58.com account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations under Republic Act No. 9160.
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction, as required by AMLC regulations.
• KYC documents — retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory order or ongoing investigation.
• Support communications — retained for two (2) years from the date of the communication, or longer where relevant to an open dispute or regulatory matter.
• Marketing consent records — retained until consent is withdrawn, plus two (2) years thereafter as evidence of the consent history.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized.

8. Data Security

jili58.com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jili58.com servers;
• Encryption of sensitive data fields (including payment account references) at rest;
• Access controls ensuring that jili58.com staff may only access personal data on a need-to-know basis;
• Multi-factor authentication requirements for administrative access to systems processing personal data;
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili58.com will notify the National Privacy Commission (NPC) and affected data subjects in accordance with NPC Circular No. 16-03 and applicable breach notification requirements.

9. Cookies & Tracking Technologies

jili58.com uses cookies and similar technologies (such as local storage and session identifiers) on jili58com.club for the following purposes:

• Essential cookies — required to operate the Platform, maintain your login session, and enable core functionality. These cannot be disabled without impairing your use of jili58.com.
• Security cookies — used to detect and prevent fraudulent activity, unauthorized login attempts, and bot traffic.
• Analytics cookies — used to understand how Players navigate jili58com.club (e.g., pages visited, session duration) in order to improve the Platform. Analytics data is aggregated and does not identify individual users.
• Preference cookies — used to remember your language and display preferences across sessions.

You may manage cookie preferences through your browser settings. Please note that disabling essential or security cookies may affect the functionality of your jili58.com account.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and NPC implementing rules, you have the following rights with respect to your personal data held by jili58.com:

• Right to be informed — to receive clear information about how your personal data is collected and processed (fulfilled by this Policy).
• Right of access — to request a copy of the personal data jili58.com holds about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to jili58.com's legal retention obligations (see Section 7).
• Right to object — to object to certain types of processing, including direct marketing communications.
• Right to data portability — to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent — to withdraw consent for processing based on consent at any time, without affecting the lawfulness of processing prior to withdrawal.
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 13.

11. Minors and Age Restriction

jili58.com does not knowingly collect personal data from individuals under the age of twenty-one (21) years. The Platform is intended solely for adults who meet the minimum age requirement under PAGCOR regulations. If jili58.com becomes aware that personal data has been collected from a person under 21 years of age, such data will be deleted promptly and the associated account will be closed.

If you believe that jili58.com may have inadvertently collected personal data from a minor, please contact our Data Protection Officer immediately at the details provided in Section 13.

12. Changes to This Privacy Policy

jili58.com reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR / NPC regulatory guidance. Material changes will be communicated to registered Players via email to the registered address on file or through a prominent notice on jili58com.club prior to the changes taking effect.

The "Last Updated" date at the top of this document indicates when this Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of jili58.com following notification of any changes constitutes your acceptance of the revised Policy.

13. Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili58.com, please contact our designated Data Protection Officer (DPO):

• Live Chat: Available 24/7 via the chat widget on jili58com.club — select "Privacy / Data Request" from the support menu.
• Email (DPO): [email protected] — include "Privacy Request" in the subject line. Response within 15 business days as required by the DPA.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been infringed by jili58.com's data processing activities.